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Trading conditions


We accept several different payment methods: Visa, Visa Dankort, Visa Electron, Mastercard, Maestro, and Apple Pay via our webshop.

The amount is only withdrawn from your card when the item is dispatched.

Freight offers free shipping in Denmark.

The delivery time is 1-3 working days.

For all orders, an associated track-and-trace number will be sent to the e-mail address that was given when ordering.

Right of withdrawal

As a consumer, you have a 14-day right of cancellation on goods purchased from the webshop when you shop with us.

The cancellation period expires 14 days after the day you received your item or until you have broken the seal on your received item. The seal is the strip with the tag that sits on your item upon receipt.

The deadline means that you have 14 days from receipt to notify us that you want to cancel your purchase. You must therefore send an email to or use the contact form . We will send you there for information on returns

You cannot cancel the purchase by refusing to receive the item without notifying us at the same time.

The right of withdrawal does not apply to goods purchased with an installment plan or goods on offer.


Once you have notified us that you want to cancel your purchase, you have 14 days to send the item back to us.

You must pay for the package to be returned yourself, and you are responsible if damage occurs during transport or the package does not reach us.

We recommend that you purchase return shipping with tracking and insurance.

We only receive packages that are sent directly to the address.

The condition of the item when you send it back

If the item has lost value and this is because you have used it in a way other than what was necessary to establish the nature, characteristics and way of functioning of the item, you can only get a part of the purchase amount back. The amount you can get back depends on the commercial value of the item, and in some cases it may mean you can only get back the purchase shipping costs.

All products must be returned unused with seals intact, and if they were sold with their original boxes, dust-bags and certificate of authenticity, they must also be returned.

If the original packaging is missing, this may lead to a reduction in the value of the item, which will be deducted from the return amount.

Refund of the purchase amount

If you regret your purchase and return it intact with unbroken sealing within 14 days of receipt, you will get your money back. If the item is impaired, we deduct the amount you are liable for.

We refund payment received from you no later than 14 days from the day we received your item back.

We return the money with the same means of payment that you used for the purchase, unless we have agreed otherwise.